Terms and Conditions

Last Updated: April 2024

These Terms and Conditions ("Terms", "Agreement") establish the legal relationship between you and Gondonella Events LLC ("Company", "we", "us", or "our") regarding your use of our website and the event management services we provide.

Please read these Terms carefully before engaging our services. By accessing our website, requesting a quote, signing a contract, or engaging any services with Gondonella, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Introduction

Gondonella Events LLC is a professional event management company offering comprehensive services including conference planning, product launches, gala dinners, festival coordination, AV rental, and on-site event management. These Terms govern all interactions between you ("User", "Client", "you") and our Company.

1.1 Nature of Agreement

This is a binding legal agreement between you and Gondonella. Your use of our website, attendance at our events, or purchase of our services constitutes acceptance of these Terms.

1.2 Authority to Agree

By using our services, you represent that you have the legal authority to enter into these Terms, whether as an individual or on behalf of a company or organization.

2. Definitions

For purposes of this Agreement, the following terms have the meanings stated:

"Website" means www.gondonella.com and all associated pages, features, and content, whether accessed via web browser, mobile application, or other means.

"Services" means event management services including but not limited to conference planning, product launches, gala dinners, festival coordination, AV rental, technical production, and on-site event management.

"Client" or "User" means you or your organization engaging Gondonella Services, whether as the event organizer, purchaser, or authorized representative.

"Event" means the specific conference, product launch, gala dinner, festival, or other gathering for which you engage our Services.

"Content" means all text, images, videos, graphics, files, and other materials displayed on or provided through our Website or Services.

"Intellectual Property" means trademarks, copyrights, patents, trade secrets, and other proprietary rights.

"Service Agreement" or "Contract" means the formal written agreement detailing specific Services, pricing, timeline, and terms for your Event.

"Third-Party Providers" means independent contractors, venues, vendors, AV companies, catering services, and other service providers coordinated through our Services.

3. Use of Our Website

3.1 Lawful Purposes Only

You agree to use our Website and Services only for lawful, legitimate purposes. You will not:

Use our Website or Services for any illegal activity or in violation of any applicable law
Attempt to gain unauthorized access to our systems or networks
Interfere with or disrupt the operation of our Website or Services
Transmit malware, viruses, or harmful code
Engage in harassment, discrimination, or defamation
Violate intellectual property rights of any party
Engage in spam, phishing, or fraudulent activities
Scrape content from our Website without authorization
Reverse engineer, decompile, or attempt to derive source code
Impersonate any person or entity
Collect or track personal information of others without consent
Create multiple accounts for fraudulent purposes
Resell or redistribute our Services without authorization
Attempt to circumvent any security measures

3.2 License to Use Website

We grant you a limited, non-exclusive, revocable license to access and use our Website for legitimate purposes. This license does not include the right to:

Download or save entire website content
Create derivative works
Use our Website for competitive purposes
Share login credentials or access with unauthorized users

3.3 User Accounts

If you create an account:

You are responsible for maintaining confidentiality of login credentials
You must provide accurate, current information
You are liable for all activity under your account
You must notify us immediately of unauthorized access
We may suspend or terminate accounts violating these Terms

4. Services and Pricing

4.1 Service Availability

Our Services are offered on a case-by-case basis and subject to availability
Availability depends on our team capacity, timeline, and specific requirements
We reserve the right to decline service requests
Service availability is not guaranteed until confirmed in writing via Service Agreement

4.2 Quoted Pricing

All pricing is based on information provided during consultation
Quotes are valid for 14 days from issuance date
Quotes assume event details remain unchanged
Changes to event scope, size, date, or requirements may result in price adjustments
Final pricing is confirmed in the Service Agreement
Additional services or scope changes requested after quote are subject to additional fees

4.3 Pricing Terms

All prices are in USD unless otherwise specified
Prices do not include vendor services, venue rental, or third-party costs unless explicitly stated
Applicable sales tax will be added to invoices
Pricing is subject to change upon renewal of multi-year agreements

4.4 Payment Terms

Deposit of 25-50% is required to confirm event booking
Remaining balance is due 14 days prior to event date
Late payments may result in service suspension
Payment methods accepted include credit card, bank transfer, and check
No refunds for services not rendered due to Client cancellation

4.5 Cancellation Policy

Cancellations made more than 60 days before event: Deposit refunded minus 15% administrative fee
Cancellations made 30-60 days before event: Deposit retained, 50% of remaining balance due
Cancellations made less than 30 days before event: Full payment due
Cancellations due to force majeure: Case-by-case consideration

4.6 Service Modifications

Gondonella may propose service modifications based on budget, timeline, or logistics
Client approval is required for any service changes
Changes may affect pricing and timeline

5. Intellectual Property

5.1 Ownership of Website Content

All content on our Website, including text, graphics, logos, images, and videos, is the exclusive property of Gondonella or licensed from third parties. This content is protected by copyright and trademark laws.

5.2 Our Intellectual Property Rights

Gondonella retains all intellectual property rights to:
- Our Website design and structure
- Our planning processes and methodologies
- Our branding, logos, and trademarks
- Our marketing materials and concepts
- Event designs created by our team
- Any improvements or derivatives of the above

5.3 Limited License

You are granted a limited license to:

View Website content for personal use
Download or print content for non-commercial purposes
Share Website links with others

You may not:

Reproduce, distribute, or publish Website content without permission
Create derivative works or modifications
Use our branding or content for commercial purposes
License or sublicense Website content

5.4 Trademarks

Gondonella, our logo, and all related marks are trademarks of Gondonella Events LLC. You may not use these marks without express written permission.

5.5 Client Content Rights

You retain ownership of content you provide (attendee lists, designs, logos, etc.)
You grant Gondonella a non-exclusive license to use your content to provide Services
We may use event photos and materials for our portfolio and marketing (with your consent)
You represent that you own or have permission to use all content provided

5.6 Event Photography and Recordings

Unless specified otherwise, Gondonella has the right to photograph and record events
These materials may be used for documentation, marketing, and portfolio purposes
You may request specific restrictions on photography or recording in your Service Agreement
Videos or photos of attendees require attendee consent for public use

6. User Content and Submissions

6.1 Your Content

You maintain ownership of all content you provide, including event details, designs, attendee information, and other materials.

6.2 License to Us

By providing content, you grant Gondonella:

A non-exclusive license to use content to provide Services
The right to store and process content on our servers
The right to copy content for backup and security purposes
The right to share content with vendors and service providers as needed for event execution

6.3 Confidentiality of Your Content

We maintain confidentiality of Client information except:

As required for event execution and vendor coordination
As required by law or legal process
With your explicit consent
Information that is publicly available

6.4 Testimonials and Case Studies

By providing testimonials or participating in case studies, you grant us the right to:

Use your name, company name, and testimonial in marketing materials
Reference your event in promotional content
Share your testimonial on our website and social media

You may revoke this permission with 30 days written notice.

6.5 User Submissions

Any unsolicited suggestions, ideas, or materials you submit become the property of Gondonella. We may use such submissions without compensation or attribution.

7. Third-Party Links and Services

7.1 External Links

Our Website may contain links to third-party websites. We are not responsible for:

The accuracy, legality, or content of external websites
Privacy practices of external websites
Technical issues with external links

7.2 Third-Party Service Providers

Gondonella coordinates with independent vendors including venues, catering, AV companies, and entertainment
These vendors are independent contractors, not employees of Gondonella
We are not responsible for:
- Vendor performance or quality of services
- Vendor breaches of contract
- Vendor delays or cancellations
- Vendor damages or injuries
Vendor agreements are separate from our Service Agreement
You may need to sign separate agreements with vendors

7.3 Vendor Disclaimers

Gondonella acts as a coordinator, not as principal or guarantor of vendor services. While we carefully select vendors, we cannot guarantee their performance.

8. Disclaimer of Warranties

8.1 "As-Is" Provision

Our Website and Services are provided on an "AS-IS" and "AS-AVAILABLE" basis. We make no warranties regarding:

The accuracy or completeness of Website content
The uninterrupted or error-free operation of our Website
The absence of viruses or harmful components
The suitability of our Services for your specific needs

8.2 No Implied Warranties

We disclaim all implied warranties including:

Warranty of merchantability
Warranty of fitness for a particular purpose
Warranty of title
Warranty of non-infringement

8.3 Event Outcome Disclaimer

While we commit to professional event management, we cannot guarantee:

Specific attendance numbers
Media coverage or press attendance
Weather conditions or outdoor event success
Attendee behavior or satisfaction
Vendor performance or quality
Elimination of all technical issues

8.4 Third-Party Service Disclaimers

We disclaim responsibility for performance of third-party providers. We act as coordinators and cannot guarantee vendor services.

9. Limitation of Liability

9.1 Liability Cap

To the fullest extent permitted by law, Gondonella's total liability for any claim arising from your use of our Website or Services shall not exceed:

The amount paid by you for the Services in question, or
$5,000 USD, whichever is less

9.2 Excluded Damages

Under no circumstances shall Gondonella be liable for:

Indirect, incidental, special, or consequential damages
Lost profits or revenue
Lost data or business interruption
Damage to reputation or goodwill
Punitive or exemplary damages

This applies even if we have been advised of the possibility of such damages.

9.3 Mitigation

You agree to mitigate damages by:

Notifying us promptly of any issues
Providing reasonable opportunity to cure problems
Cooperating with our resolution efforts

9.4 Exceptions

This limitation does not apply to:

Death or personal injury caused by our gross negligence
Fraud or willful misconduct
Claims excluded by applicable law

10. Indemnification

10.1 Client Indemnification

You agree to indemnify, defend, and hold harmless Gondonella and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including attorney fees) arising from:

Your use of our Website or Services
Your violation of these Terms
Your content or submissions
Your infringement of intellectual property rights
Bodily injury or property damage caused by attendees or guests at your event
Your breach of applicable laws

10.2 Scope

This indemnification covers third-party claims, regulatory actions, and any litigation related to the above.

10.3 Conditions

Your indemnification obligation requires that:

We promptly notify you of the claim
You have sole control of defense and settlement
We cooperate reasonably in the defense

11. Termination

11.1 Termination of Services

Gondonella may terminate services if:

You breach these Terms and fail to cure within 30 days of notice
You engage in illegal activity or harassment
You fail to make timely payments
Providing services becomes impossible or illegal
You request termination in writing

11.2 Effect of Termination

Upon termination:

All Service obligations cease
You remain liable for services rendered and expenses incurred
Refund policies apply per your Service Agreement
Confidentiality obligations survive
Dispute resolution provisions survive

11.3 Survival

The following provisions survive termination:

Intellectual property rights
Limitation of liability
Indemnification
Governing law
Dispute resolution

12. Governing Law

12.1 Jurisdiction

These Terms and all related matters shall be governed by the laws of the State of New York, United States, without regard to its conflict of laws principles.

12.2 Venue

You consent to exclusive jurisdiction and venue in the state and federal courts located in New York County, New York for any disputes.

12.3 Dispute Resolution

Before pursuing litigation:

You agree to attempt good-faith negotiation
Either party may request mediation
Mediation costs shall be split equally
If negotiation and mediation fail, litigation may proceed

13. Severability

If any provision of these Terms is found to be unenforceable or invalid:

That provision shall be modified to the minimum extent necessary to make it enforceable
If modification is not possible, the provision shall be severed
Remaining provisions shall continue in full force and effect
The severance shall not affect the validity of the entire agreement

14. Changes to These Terms

14.1 Right to Modify

Gondonella reserves the right to modify these Terms at any time. Changes become effective upon posting to our Website.

14.2 Notification

For material changes, we will:

Post the updated Terms on our Website
Update the "Last Updated" date
Notify existing Clients via email

14.3 Your Acceptance

Continued use of our Website or Services constitutes acceptance of updated Terms. If you do not agree with changes, you may terminate your agreement with 30 days written notice.

15. Contact Us

For questions about these Terms or our Services:

Gondonella Events LLC

Email: [email protected]

Mailing Address: 450 Park Avenue South, Suite 1200 New York, NY 10016

Phone: +1 (855) 233-2839

Hours: Monday-Friday, 9:00 AM - 6:00 PM EST

Additional Provisions

Insurance

Clients are encouraged to maintain liability insurance for their events. Gondonella maintains professional liability insurance but does not assume liability for attendee injuries or property damage.

Compliance

You are responsible for ensuring your event complies with all applicable local, state, and federal laws, including permits, licenses, alcohol regulations, and safety codes.

Entire Agreement

These Terms, along with your specific Service Agreement, constitute the entire agreement between you and Gondonella regarding event services and supersede all prior communications and agreements.

No Waiver

Failure by Gondonella to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Assignment

You may not assign these Terms or your rights under them without our written consent. Gondonella may assign these Terms in connection with a merger, acquisition, or sale of assets.

These Terms and Conditions are effective as of April 2024.

By using Gondonella services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Terms & Conditions